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Pricing

Unified Communications as a Service (UCaaS)

One Platform for Voice, Video, Messaging, and Customer Support

UCaaS from Unified Voice brings your team's voice calls, video meetings, chat, and file sharing into a single cloud platform, and extends into full omnichannel customer support when paired with Contact Center Automation. No more juggling separate tools for internal collaboration and customer-facing communication. Since 2012, 5,000+ Indian businesses have consolidated onto Unified Voice's UCaaS platform.
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Why Businesses Choose UCaaS

  • Eliminate platform silos by combining voice, video, and messaging into one system
  • Enable hybrid and remote teams to connect from any device
  • Improve internal collaboration and response times
  • Pay-as-you-go pricing that scales with your team

UCaaS Pricing

UCaaS plans start at ₹1,500/month per user for core voice, video, and messaging. Businesses adding omnichannel contact center capabilities (chat, email, and voice in one queue) should see Contact Center Automation pricing, which layers on top of a UCaaS foundation.
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Starting from
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₹1,500/-
Power your team with intuitive features and uncover analytics.
  • Cloud PBX - Included
  • Video Conferencing - Included
  • Business Messaging - Included
  • Dedicated Support - Included

UCaaS as the Foundation for Omnichannel Support

For customer-facing teams, UCaaS isn't just internal collaboration, it's the infrastructure that makes omnichannel support possible. Because voice, video, and messaging already run on one platform, adding Contact Center Automation lets your support team handle a customer's call, chat, and email in one queue, with full context carried across channels instead of starting over each time a customer switches how they reach you.
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Unified Voice Features & Benefits

Key Benefits

  • HD voice and video conferencing
  • Real-time messaging and team channels
  • File sharing and co-editing tools
  • Calendar and email integrations
  • Web and mobile access across devices
  • Unified contact, presence, and communication management
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Who UCaaS Is For

  • Distributed teams and remote-first businesses
  • Contact centers and customer support teams running omnichannel operations
  • Customer-facing professionals who need instant access across channels
  • Project-based teams needing centralized collaboration
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Security and Reliability

  • Encrypted communications
  • Guaranteed uptime with SLAs
  • Regular software updates and cloud failover
  • Centralized user management
  • Enterprise-grade data protection and secure access controls
  • Scalable and reliable cloud infrastructure
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Frequently Asked Questions

UCaaS (Unified Communications as a Service) combines voice calling, video conferencing, messaging, and collaboration tools into one cloud-hosted platform, replacing multiple separate systems with a single subscription.

Standard VoIP covers phone calls. UCaaS adds video meetings, team messaging, file sharing, and calendar integration on top, a full communication suite rather than calling alone.

Yes. UCaaS provides the underlying platform, and pairing it with Contact Center Automation lets support teams manage calls, chat, and email in a single omnichannel queue with shared customer context.

Plans start at ₹1,500/month per user for core voice, video, and messaging. Omnichannel contact center features are priced separately, layered on top.

Yes. It's built for distributed and hybrid teams, accessible from web and mobile with no dependency on office hardware.

Yes. Communications are encrypted, with centralized user management and SLA-backed uptime guarantees suitable for BFSI and healthcare clients.
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