Microsoft Teams VoIP Integration
Power Up Microsoft Teams with Unified Voice
Power Up Microsoft Teams with Business-Grade Calling
Unified Voice connects Microsoft Teams to real business telephony through Direct Routing, so your team makes and receives PSTN calls directly inside Teams, no new hardware, no separate phone system to manage. Most integrations are live within 2 hours of setup.
- Make and receive PSTN calls within Teams
- Unified call logs and voicemail integration
- Enterprise-grade call features like IVR, call queues, and analytics
- Admin portal for provisioning and control
How Setup Works
Most Teams voice integrations go live within 2 hours, connecting through our hosted Session Border Controller (SBC), no on-premise hardware required. Our team handles provisioning and number porting, your existing Teams licenses and user accounts stay exactly as they are.
Why Integrate with Teams
01
Centralize communication in one familiar interface
02
Save on licensing and hardware costs compared to running a separate phone system
03
Improve remote collaboration and agent response times
04
Turn Teams into a complete business phone system
Security & Reliability
Direct Routing support via hosted SBC infrastructure
99.99% uptime SLA with geo-redundant infrastructure
Encrypted SIP, compliant with enterprise-grade security standards
Deployment Options
- Hosted SBC with no on-premise equipment
- Hybrid integration with your existing PBX
Coming From Skype for Business?
If your organization is migrating off retired Skype for Business systems, Teams with Unified Voice’s Direct Routing gives you the calling functionality Skype for Business provided, plus modern collaboration features. See our Skype to VoIP Transition guide for a full migration path.
Frequently Asked Questions
Direct Routing connects Microsoft Teams to the public phone network (PSTN) through a Session Border Controller, letting users make and receive regular phone calls directly inside Teams.
No. Unified Voice's hosted SBC means no on-premise hardware is required, integration works with your existing Teams licenses and devices.
Most integrations are live within 2 hours, including provisioning and number configuration.
Yes, existing numbers can typically be ported into the Teams calling setup as part of onboarding.
Not necessarily. Unified Voice supports both hosted SBC setups (no separate PBX needed) and hybrid integration with an existing PBX, depending on what your business already has in place.
Yes. Microsoft Teams can integrate with compatible VoIP and SIP telephony systems, enabling business calling, call routing, voicemail, and collaboration from a single platform.