A Toll-Free Number Your Customers Can Call for Free Live in 24 Hours
Unified Voice provisions toll-free (1800) numbers for Indian businesses with IVR, call routing, analytics, and recording built in, no separate add-ons required. Most businesses are live within 24 hours of signup. Trusted by 5,000+ companies since 2012.
Toll-Free Number Service, What It Is and How It Works
A toll-free number lets customers call your business at no cost to them, the business pays for the call instead. In India, these are commonly 1800-series numbers for nationwide reach. Unified Voice’s toll-free service includes number provisioning, IVR setup, and call routing configured to your team’s structure, all managed through one dashboard.
Key Benefits
No cost to callers
Removes a barrier to inbound customer inquiries.
Brand credibility
A toll-free number signals an established, professional business
National reach
One number works across India regardless of caller location
Toll-Free Number Pricing
Toll-free number plans start at ₹1,500/month, including IVR and basic call analytics. Higher-volume plans add advanced routing, CRM integration, and extended call recording retention.
Starting From
₹1,500/-
Key Features
Customized numbers for easy brand recognition
Scalable to handle high call volumes
Intelligent call routing to the right department
Call analytics to track volume and performance
CRM integration for detailed reporting
Interactive Voice Response (IVR) for self-service and quick resolution
How Fast Can You Get a Toll-Free Number?
01
Choose your plan and preferred number pattern
02
Complete KYC and documentation (same-day if submitted complete)
03
Number provisioning and IVR setup by our team
04
Live and receiving calls, typically within 24 hours
Toll-Free vs. Standard Business Line
| Feature | Standard Business Line | Toll-Free Number |
|---|---|---|
| Cost to Caller | Charged for the call | Free for the caller |
| Reach | Local/regional perception | National, brand-neutral |
| Call Management | Basic routing | IVR, routing, analytics included |
| Setup Time | Varies | Live in 24 hours |
Frequently Asked Questions
Unified Voice toll-free plans start at ₹1,500/month, including IVR and basic call analytics.
Most businesses are live and receiving calls within 24 hours of completing signup and KYC documentation.
1800 numbers are free for callers on both mobile and landline. 1860 numbers may incur standard call charges for the caller depending on their carrier, most businesses choose 1800 for a genuinely free-to-call experience.
Yes, IVR, call routing, analytics, and recording are included in Unified Voice's toll-free plans, not sold as separate add-ons.
Yes, higher-tier plans include CRM integration for call logging and reporting.
No, plans start at ₹1,500/month and scale with call volume, suitable for small businesses and enterprises alike.