Cloud Telephony Solutions in India
Future-Proof Voice Communication with Cloud Telephony
Future-Proof Voice Communication with Cloud Telephony
Unified Voice’s cloud telephony platform gives Indian businesses a scalable, secure, and cost-effective way to run voice communication without the limits of traditional phone lines. Since 2012, we’ve helped 5,000+ businesses replace legacy phone systems with a modern, cloud-hosted IP PBX that scales from 5 users to 5,000 without new hardware.
Cloud telephony moves your phone system off physical wiring and onto the internet. Instead of a PBX box in a server room, your calls route through Unified Voice’s cloud infrastructure, so you can add a new employee, open a new branch, or shift your whole team to remote work without an engineer visiting your office.
Key Benefits
No infrastructure cost
Hosted securely with no PBX hardware.
Instant scaling
Add or remove lines as your team grows or shrinks, no reprovisioning delay.
Multi-Location
Connect branches across cities on one system with one number plan.
99.9% uptime
Backed by redundant infrastructure and disaster recovery.
Cloud Telephony Pricing in India
Unified Voice cloud telephony plans start at ₹1,500/month, with pricing scaling by number of users, channels, and included minutes. For businesses that need calls to run on a dedicated network rather than shared public internet, our VaaN™ managed voice plans start at ₹24,999/month and include dedicated bandwidth, enterprise IP phones, and a 99.5% SLA.
Starting From
₹1,500/-
Cloud PBX Included
Dedicated Support Included
Cloud PBX
Scalable Users
99.5% SLA
Dedicated Support
Included
24/7
Use Cases
Remote and hybrid work. Teams stay reachable on one business number from any device, anywhere.
High-volume customer service. Pairs with contact center automation for call queues, routing, and reporting at scale.
Multi-location branches. One phone system across offices in different cities, no separate PBX per site.
BYOD environments. Employees use personal devices with the Unified Voice app instead of dedicated desk phones.
Enterprise-Ready Cloud Telephony Platform
Build secure, scalable, and intelligent business communications with powerful cloud telephony features, advanced call management, seamless integrations, and enterprise-grade security designed for modern organizations.
Core Features
Virtual numbers and auto attendants
Intelligent call routing and IVR
Web-based admin panel with real-time monitoring
Voicemail-to-email, call logs, and analytics
CRM and ERP integrations
Security & Compliance
Data encrypted at rest and in transit
Multi-factor authentication
Role-based access and activity logs
Adheres to Indian telecom regulations, DOT-authorized provider since 2012
Frequently Asked Questions
Cloud telephony is a phone system hosted on the internet instead of physical PBX hardware in your office. Calls route through a provider's cloud infrastructure, letting businesses add users, locations, or features without new equipment.
Yes. Unified Voice's cloud telephony platform encrypts data at rest and in transit, uses multi-factor authentication and role-based access, and operates under Indian telecom (DOT) regulations as an authorized provider since 2012.
Unified Voice cloud telephony plans start at ₹1,500/month, scaling with users and channels. For dedicated-network managed voice with a 99.5% SLA, VaaN™ plans start at ₹24,999/month.
On-premise PBX requires physical hardware installed and maintained at your office, with fixed capacity. Cloud telephony is hosted off-site, scales instantly, and typically costs less upfront since there's no hardware to buy.
Yes. A single cloud telephony account can connect branches in different cities under one number plan and one admin panel, without a separate PBX at each site.
Yes. Employees can make and receive business calls from a mobile app or desk SIP phone from any location, using the same business number.