Virtual Receptionist Services for Businesses in India

Never Miss a Call, Without Hiring a Full-Time Receptionist

Unified Voice’s virtual receptionist service answers, greets, and routes your business calls professionally, whether you need 24/7 coverage, overflow support during busy hours, or a fully automated front desk. It combines intelligent call routing with custom greetings so every caller reaches the right person, without you adding headcount.

How Our Virtual Receptionist Works

Unified Voice’s virtual receptionist uses automated call answering with custom greetings and smart routing rules, calls are directed to the right department or person based on caller input, time of day, or existing customer data. For businesses that want live agent backup for complex calls, this pairs with our contact center automation for escalation to a human team member.

Key Benefits

Professional Call Handling

Every caller gets a consistent, branded greeting

24/7 Availability

Calls answered outside business hours instead of going to voicemail

Smart Call Routing

Callers reach the right department without a manual transfer

Virtual Receptionist Pricing

Virtual receptionist plans start at ₹1,500/month, scaling with call volume and the number of routing rules or extensions needed. See full pricing or talk to sales for a plan sized to your call volume.

Talk to Sales

Starting From

₹1,500/-

Key Features

Custom greetings matched to your brand
Message taking and forwarding, so nothing gets missed
Appointment scheduling integration
Multi-language support for diverse customer bases
Intelligent call routing based on caller data or time of day
Performance metrics to track call handling and response times

Advanced Features

Intelligent Call Handling

Custom Call Routing

Smart Call Prioritization

Caller Information Display

Dynamic Message Taking

Call History Review

Enhanced Client Experience

Multi-Language Support

Appointment Scheduling

Professional Greetings

Data Security Measures

Performance Metrics Tracking

Virtual Receptionist vs. Traditional Call Handling

Feature	Traditional Reception	Unified Voice Virtual Receptionist
Availability	Business hours only	24/7
Cost	Full-time salary + benefits	Subscription plan from ₹1,500/month
Call Routing	Manual transfer	Automated, rule-based routing
Language Support	Limited to staff languages	Multi-language support
Scalability	Hire more staff	Add lines instantly

Frequently Asked Questions

A virtual receptionist answers and routes business calls automatically using custom greetings and smart routing rules, without a full-time, in-house receptionist.

It's an automated system with custom greetings and intelligent routing. For calls needing a live agent, it integrates with our contact center automation to escalate to a human team member.

Plans start at ₹1,500/month, scaling with call volume and the number of routing rules needed.

Yes, it integrates with appointment scheduling so callers can book directly without a manual handoff.

Yes, multi-language support is available for businesses serving diverse customer bases.

Call forwarding simply redirects a call to another number. A virtual receptionist greets the caller, routes based on their need, and can take messages or schedule appointments before any handoff happens.

Virtual Receptionist Services for Businesses

Never Miss a Call, Without Hiring a Full-Time Receptionist

How Our Virtual Receptionist Works

Key Benefits

Professional Call Handling

24/7 Availability

Smart Call Routing

Virtual Receptionist Pricing

Key Features

Advanced Features

Intelligent Call Handling

Enhanced Client Experience

Virtual Receptionist vs. Traditional Call Handling

Frequently Asked Questions

What is a virtual receptionist service?

Is Unified Voice's virtual receptionist AI or a live person?

How much does a virtual receptionist service cost in India?

Can a virtual receptionist handle appointment scheduling?

Does the virtual receptionist support multiple languages?

How is this different from call forwarding?