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Cloud Telephony

Future-Proof Voice Communication with Cloud Telephony

Future-Proof Voice Communication with Cloud Telephony

Unified Voice’s Cloud Telephony platform offers scalable, cost-effective, and secure voice solutions for businesses that demand flexibility and performance. Eliminate the limitations of traditional phone lines and embrace agile communication.

Key Benefits

No infrastructure costs – hosted on secure data centers
Scale instantly as your business grows
Connect teams across multiple locations
Improved uptime, reliability, and disaster recovery
Lower call costs and subscription-based pricing
Key benefits of cloud telephony solutions in India for businesses

Use Cases

Real-time transcription and speech-to-text with Unified AI solutions
Remote and hybrid work enablement
Sentiment and intent detection with Unified AI for smarter communication
Virtual customer service or sales desks
Real-time transcription and speech-to-text with Unified AI solutions
Multi-location branch communication
Call scoring and automated summaries with Unified AI solutions
BYOD (Bring Your Own Device) environments

Core Features

Unified AI solutions for automotive industry
Virtual numbers and auto attendants
Unified AI solutions for manufacturing
Intelligent call routing and IVR
Reduce manual QA effort with automation using Unified AI call intelligence
Web-based admin panel and real-time monitoring
Unified AI solutions for automotive industry
Voicemail-to-email, call logs, and analytics
Reduce manual QA effort with automation using Unified AI call intelligence
CRM and ERP integrations

Security & Compliance

  • Data encrypted at rest and in transit
  • Multi-factor authentication
  • Role-based access and activity logs
  • Adheres to Indian telecom regulations
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