Unified Voice for Retail & Ecommerce
Curate effortless customer and staff experiences
Deliver seamless customer service in retail, dining, and hospitality with all-in-one unified communication and VoIP solutions for calls, messaging, and team collaboration.
Trusted by Leading Retailers and Ecommerce Brands in India
Why Leading Retail Organizations Choose Unified Voice
Seamless Team Communication
Connect sales, support, and warehouse teams through unified VoIP.
Customer-Centric Engagement
Intelligent call routing, toll-free numbers, and AI receptionists ensure every customer reaches the right expert.
Operational Efficiency
Track orders, manage returns, and resolve queries faster.
AI-Powered Insights
Analyze call patterns, customer sentiment, and support efficiency.
One Secure, Compliant Platform for Retail Teams
Reliable VoIP for sales and support teams.
Never miss a customer query.
Automate order inquiries and support calls.
Order confirmations, delivery updates, promotions.
Support your teams on-the-go.
Unified Voice VoIP Products for Retail
Unified Voice VoIP Platform
Secure, scalable communication
Unified AI
Conference calls for operations and management.
Unified eSMS
Notifications, citizen alerts, and public engagement messaging.
IP PBX
Modern telephony for multi-office setups, supporting government security standards
Unified eSMS
Customer notifications, promotions, and alerts.
AI Features Retail Teams Love
Virtual Assistants
Automate common queries
Conversation Insights
Understand customer needs in real-time
Instant Summaries
Auto-generate consultation notes.
AI Message Writer
Send personalized follow-ups instantly.
Product Spotlight – AI Receptionist for Retail
Integration & Compliance
Works with
CRMs
ERP
ecommerce platforms
GDPR compliant.
Industry Trends
Customer Success Story
See what our happy customers say. Find out why people choose Unified Voice Communication for reliable support and tailored VoIP plans in India. Your happiness, straight from those we’ve helped.
Switch Your Retail Teams to Unified Voice Today
Deliver faster, smarter, and more reliable support to your customers — all through one secure, intelligent platform.